Tuition Fees Account Receivables Challenges and Management Strategies in Public Institutions of Higher Learning: A Case Study of Malawi School of Government

Abstract

Institutions of Higher Learning, including the Malawi School of Government, rely heavily on tuition fees for operational sustainability. Efficient accounts receivable management is crucial for timely collection of these fees and maintaining financial stability. This paper explores the importance of efficient tuition fee management, examines the challenges faced by Institutions of Higher Learning in managing tuition fee accounts receivable, and proposes strategies for improvement. Findings reveal that Institutions of Higher Learning face challenges such as delayed payments, default, inadequate record-keeping, administrative complexity, high transaction volumes, lack of proactive communication, credit risk, disputes and deductions, cash flow forecasting challenges, inefficient processes, and limited use of technology. This paper recommends implementing strategies such as flexible payment plans, automated billing and payment systems, proactive follow-up mechanisms, enhanced communication with students, and improved record-keeping to enhance tuition receivables management at MSG. By implementing these strategies, MSG can enhance its financial stability and sustainability, improve operational efficiency and provide seamless student experience