ICT4D and E-government

Abstract

The advancements surrounding information and communication technologies have become ubiquitous so much so that governments are now compelled to use them to reduce cost and increase their efficiency. E-government entails the application of information and communication technologies to deliver government services, increase interaction between the government and citizens, and improve the efficiency of the government. This paper details the various aspects of e-government implementation, ICT4D policies, and case studies from the United States and Kenya. Kenya is fast catching up with the rest of the world, having benchmarked the local e-government system with systems in Malaysia, Singapore, the UK, and South Africa among other nations. Limitations that the local implementation faces are detailed with the future of e-government being pitted as fruitful despite myriad infrastructural and training deficiencies.