Browsing by Author "Butali, Namasaka David"

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    Effectiveness of grievance management standards in influencing employee work performance
    (KIBU, 2018-06-12) Butali, Namasaka David; Mamuli, Catherine Laura
    Public universities in Kenya have adopted Grievance Management Standards (GMS) as a form of best practices for handling Human Resource operations and administrative functions. Despite this adoption, there are numerous complaints about inefficiency and malpractices in work performance in institutions of higher learning. This study was to establish the effectiveness of grievance management standards in influencing employee work performance in selected public universities in Kenya.The study was carried out in MasindeMuliro University of Science and Technology (MMUST), JaramogiOgingaOdinga University of Science and Technology (JOOUST) and Maseno University. The target population was 213 Heads of Departments from whom the sample of 64 was drawn. The study adopted a mix of descriptive and cross sectional research designs. Research instruments employed were questionnaires and interview schedules for the HROs.Primary and secondary data was collected and triangulated for validity. Data were analyzed using inferential and descriptive statistics. Grievances management standards account for 70.1% % of the unit Employee work performance It was recommended that Universities should strengthen structures to ensure effective implementation of Grievances Management Standard for a more positive influence on employee work performance
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    Effects of staff turnover on the employee performance of work at Masinde Muliro university of science and technology
    (Macrothink Institute, 2013-01-23) Butali, Namasaka David; Wesang’ula, Poipoi Moses; Mamuli, Laura Catherine
    High staff turnover affects the smooth running of institutions. This study established the effect of staff turnover on performance of work in Masinde Muliro University of Science and Technology (MMUST). Specific objectives of the study were: to identify effects of staff turnover on administrative work and to identify financial/economic effects of staff turnover. A conceptual framework formed the basis of this study. Correlational research design was used in this study. Cluster random sampling procedure was used to collect data. Questionnaires, interviews, document analysis and observation were blended to capture authentic and exhaustive data. A randomly selected sample of 25 departments was used in this study. A total of 152 respondents participated. Data were analyzed using inferential and descriptive statistics.. The study established that economically, staff turnover in increases work for the remaining staff, leads to customer dissatisfaction, brings about decreased income due to reduced productivity, and leads to increased liability to the practice. Socially, staff turnover lowers staff morale and creates gaps in the social groupings. The study recommends that MMUST should improve on mechanisms of getting feedback from its staff members regarding problems that are likely to cause staff turnover. In addition, staff taking over duties performed by those exiting be given proper orientation.