Doctor of Philosophy Theses and Dissertations

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Browsing Doctor of Philosophy Theses and Dissertations by Author "Etene, Yonah"

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    Critical Role of Usability in the Adoption and Implementation of E-Government Systems: User-Centred Approach
    (International Journal of Information Technology, 2024-10-30) Magero, Julius Bwire; Wabwoba, Franklin; Etene, Yonah
    The implementation of e-government systems promised to revolutionize public administration, offering streamlined services, improved transparency, and enhanced citizen engagement, ultimately fostering efficiency and accountability within governmental operations and service delivery. Despite the rollout in all 47 counties in Kenya, e-government systems faced high failure rates, resulting in significant losses, diminished user trust, and low citizen uptake. The purpose of the study was to evaluate the role of system usability in the adoption and implementation of e-government systems, with the user at the center. The study adopted a survey research design. A sample size of 228 county employees was selected from a target population of 530 employees through stratified sampling and simple random sampling techniques. Questionnaires and focus group discussions were used as data collection instruments. The validity of the tool was tested using IT experts, while reliability was realized through the use of Cronbach’s alpha internal consistency coefficient. Findings from the research suggest that the success of e-government systems heavily depends on their usability and focus on user needs and experiences. This shows that for enhanced adoption of e-government systems, the usability aspects should be carefully looked into with a user-centered approach.
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    Integrated Cloud Computing Environment Model (ICCEM) Towards Affordable ICT Integration in Education
    (IOSR Journal of Computer Engineering, 2019-04-30) Etene, Yonah; Ikoha, Anselemo Peters; Wabwoba, Franklin
    Cloud computing is one of the universal Information Communication Technology(ICT) development and its implementation in education can contribute towards solving the existing problems and also contribute to meeting ofeducational goals at an affordable cost. The application of Cloud Computing in education will not only ease educational institutions from the obligation of managing complex Information Technology infrastructure and maintenance activities, but will also lead to substantial cost savings. This paper assesses the technologies being used in education in primary schools, analyzes the human capacity that manage ICT integration in primary schools and develops an Integrated Cloud Computing Environment Model towards Affordable ICT Integration in primary schools. The study employedresearch science design approach. It was used to perform a background research, collect data inform of requirements and design the model.Questionnaires, guided interviews and observation checklist were used to collect data from the respondents. Validity was achieved by use of experts while reliability of the instrument was achieved by pretesting and piloting the instrument ofstudy. The study established that hardware, software and their subsequent maintenance costs when dealing with a wide range of hardware, and basic ICT skills are required for successful Integration of ICT in education. When ICT integration in education is made affordable to governments, schools and stakeholders through careful planning, it can be successfully incorporated in education.
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    Modelling cloud computing environment towards accessible information communication technology integration in primary schools
    (KIBU, 2019-11) Etene, Yonah
    Cloud Computing technology has developed with the proliferation of the Internet, broadband access networks and high-speed processors. This has led to the development of software defined networks and storage, to respond promptly to the requirements of users and applications. Information and communication technologies when employing cloud computing can open up new opportunities that can improve delivery of education. In financing the acquisition of ICT technologies for integration in education in Kenya, there is need for proper planning to realize accessibility of ICT Integration in education. The purpose of the study was to model the use of cloud computing so as to make ICT integration in primary school education accessible. These was achieved by assessing the ICT technologies being used for integration, analyzing the human capacity for managing ICT integration, developing a cloud computing environment model towards accessible integration of ICT and a cloud computing accessibility evaluation tool to assess the level of accessibility of ICT integration in primary schools. The study was guided by the design science research design. The design was used in the study to do a background research in order to collect data on the ICT technologies being used in schools and the ICT human capacity for managing the technologies. It was then used to develop a model. The target population was (425) Primary schools. The sample frame included 100 schools which had ICT equipment. Purposive sampling technique was used to select the schools where a sample size of (30) was obtained. A head teacher (1) and two (2) teachers from each school were used in the study corresponding to (90) respondents. The primary data was collected using questionnaires and guided interviews. To stablish content and face validity the study involved a team of three (3) experts while reliability was obtained through a pilot study. Data was analyzed using both descriptive and inferential statistics. The study found out that, hardware devices dominant in schools were mostly laptops, tablets and projectors. The learning management system was found to be the most important system required for accessible ICT integration in education. It was also found that technical skills were highly required, followed by basic hardware skills and green Computing skills. Training in ICT is thus required to develop a competent human capacity for successful accessible ICT integration in education. The study also established that Internet connection in schools was very key in the integration process yet many schools were not connected. The findings of the study provides an Integrated Cloud Computing Environment Model that can used to realize accessible ICT Integration in education. This will guide the government and education stakeholders in planning for ICT integration of in primary schools. The model was used to develop a Cloud Computing Accessibility Evaluation Tool that can be used by the MOE to assess ICT integration accessibility level in primary schools.