Abstract
Most institution of higher learning are implementing enterprise resource planning
(ERP) in automating various activities. The architecture of most of the ERP is
based on the service-oriented architecture (SOA) where each module can be called
as service. In most of the contracts signed between the vendor and the university,
payment is tied to the level of implementation. The question is how to then measure
the level of implementation. This chapter proposes a metric that could be used. The
metric was derived based on an acceptance test on each of functionality of module
as per terms of reference. The result of a test was rated as a fail; the result was then
coded such that a fail was assigned a zero (0), pass one (1), and query a half (½),
from which a metric was derived which measures the level implementation.