KIBU2019-04-042019-04-042017-09-28http://erepository.kibu.ac.ke/handle/123456789/638DIB 104: Business communication and information systemsenAttribution-NonCommercial-ShareAlike 3.0 United Stateshttp://creativecommons.org/licenses/by-nc-sa/3.0/us/DIB 104Business communication and information systemsOther